Ngigi Suleiman, Author at

Social Media March 7, 2019

The Design Guide of working with Social Media Images

Posting and Sharing engaging social media images is a great and effective way to build and maintain online audiences. However, there’s a big difference between the images most people share and the type of images…

Business, Customer Service March 4, 2019

Dealing with Minor Customer Experience Issues in a Business

More often than ever, we tend to focus on larger problems and bigger challenges while trying to improve the overall customer experience of an organization. The issues considered as minor are usually overlooked and can…

Lifestyle, Social Issues, Technology March 1, 2019

Digisexuality; the Allure of Radical Second-Wave Sexual Technologies

Current technological advances are creating a new automated age, with recent developments in, virtual reality, artificial intelligence robotics and machine learning. The human culture is also evolving in tandem with the technological developments. And that…

Business, Must Reads, Startups, Youth February 21, 2019

Understanding Today’s Millennial Leaders

So that Kid you used to send to run you errands for you, clean your compound, clean your car for some meager earnings is all now grown up. He is now ready to take on…

Apps, Social Issues, Social Media February 19, 2019

Why We Need a Facebook Dislike Button

Ever since the inception of Facebook- one of the biggest social media platforms , there has been a lot requests and public discussions of the platforms potential features such as the ‘like’, comment, share, among…

Business, Startups February 15, 2019

Strategies From Top Kenyan Startups to Grow Your Business in 2019

In the year 2018, Kenya managed to position itself as one of the most prominent startup destinations in Africa. Dubbed Africa’s ‘Silicon savannah’, we boast of an ever increasing share of funding raised in the…

Lifestyle, Social Media February 12, 2019

Taxify introduces, “I Love You, But Challenge” on Valentine’s Month

Ride-hailing firm Taxify, has announced a valentine’s day challenge dubbed, “I love you, but…”, to celebrate and honour love in its highest form. “For Valentines this year, our intent is to build a campaign that…

Lifestyle, Social Issues January 2, 2019

Managing Your Financial Stress This “Njaanuary”

Happy New Year 2019! What are the odds that for the past two days you have been waking up in the morning, opening an eye and thinking: Aaargh! Its morning again, How am I going…

Business, Social Media December 21, 2018

Utilizing Facebook Ads during the Holiday Season

From a business perspective, the Christmas holiday season is a money minting season. It is the period where various businesses run vigorous campaigns in a bid to outdo their competitors. With many businesses now utilizing…

Business, Social Media December 19, 2018

Promoting Brand Engagement with Ephemeral Content

Ephemeral content and stories on Instagram and Facebook are a great way to expand your audience reach and build a rapport with your customers. The content is more engaging than print. According to research 1…

Apps, Social Issues, Social Media December 14, 2018

4 Kinds of People giving Whatsapp Voice Notes a Bad Rep

We live at a time where almost everyone is a micro-podcaster. No more than ever, audio notes are one of the chief ways of communication. Walking down the streets you are bound to pass by…

Combatting poor customer service delivery in Public kenyan hospitals

Customer Service, Must Reads December 6, 2018

Combatting Poor Customer Service Delivery in Kenyan Public Hospitals

Data gathered by mSurvey on the latest Customer Loyalty industry Benchmark report Q3 in 2018 reveals that customer service delivery in the Country has significantly improved from the previous quarter two. However, the health sector…

Apps, Lifestyle, Startups November 16, 2018

Afya Pap: Manage Blood Pressure/ Diabetes with Telkom’s first Health App

There has been worrying data and statistics about the high prevalence of Diabetes and High Blood Pressure among Kenyans. Medical practitioners and health officials have been implementing various awareness programs; however the numbers still remain…

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Articles by Ngigi Suleiman

Dealing with Minor Customer Experience Issues in a Business

Understanding Today’s Millennial Leaders

Strategies From Top Kenyan Startups to Grow Your Business in 2019

Combatting Poor Customer Service Delivery in Kenyan Public Hospitals

Afya Pap: Manage Blood Pressure/ Diabetes with Telkom’s first Health App