Safaricom - Kendesk Digital

Customer Service, Technology September 7, 2022

Challenges Technology Has Presented To Customer Relations In Kenya

The customer loyalty and retention field has been changing rapidly and is most likely to accelerate within the next few years. These changes have made companies change their outlook on customer relations and now view…

Business July 18, 2022

Airtel and Telkom Customers Can Make Payments Directly into Safaricom’s M-PESA Pay Bill Numbers

Kenya’s mobile network operators: Telkom, Safaricom, and Airtel, have announced that Kenyans can now make direct mobile money payments to an M-PESA Pay Bill Number from any network. This move follows the telcos’ announcement in…

Gadgets, Technology May 15, 2022

Safaricom Partners with vivo Smartphone to List New 4G Enabled Devices in the Kenyan Market

vivo Smartphone and Safaricom PLC have partnered to list vivo devices in Safaricom as it seeks to increase its footprint in the Kenyan market. The new partnership will see vivo’s latest products sold in Safaricom…

Apps, Technology June 30, 2021

Interesting Features on the New M-PESA App

Have you downloaded or upgraded to the new M-PESA app? Safaricom PLC recently unveiled its new M-PESA app, offering users a new range of features for financial management and their overall digital lifestyles. Before I…

Business, Social Issues, Women, Youth September 20, 2019

Insights from the Recently Published Safaricom Sustainable Business Report

Through the years, Safaricom has maintained a vibrant stance on creating sustainable and progressive social impact across the Saharan vastity. Like a gallant solder that continues to fend for its immediate and extensive community, the…

Apps, Technology March 20, 2019

Fuliza Overdraft Service Now Integrated In Safaricom’s Global Initiative

Just five months after Safaricom announced its plans to adopt a global initiative, Fuliza M-Pesa is now in the works to become the latest service to join in this global agenda. In a recent statement, Safaricom…

Lifestyle, Technology March 8, 2019

National Social Security Fund Joins Suit In Adopting Mobile Money Pension Payments.

In the height of the overly present digital revolution progressively happening throughout the country, and the continent at large, there is now a more efficient and user-friendly way for the ordinary mwananchi to make their…

Technology February 6, 2018

Minet Kenya Partners With CarePay To Implement M-TIBA For Managing Medical Schemes

Minet Kenya Insurance Brokers Ltd has partnered with CarePay Limited to implement M-TIBA as an IT solution for future insurance and fund management products. This makes Minet one of the first large insurance brokers in…

Social Media December 8, 2017

How The Use Of Social Media In Kenya Has Evolved

The use of social media in Kenya today is very different from how it was a few years ago. It has seen a tremendous growth over the years, and it is now better and more…

Technology August 21, 2017

How Internet Access In Kenya Is Boosting The Economy

Well, internet access in Kenya is no longer a luxury like was the situation a few years back. It is incredible to see that almost half of the Kenyan population have devices that have access…

Lifestyle, Youth July 28, 2017

Talent Development And The Empowerment Of Kenyan Youth

I remember back in campus how eager many of us were to graduate and get our dream jobs and eventually live our dream lives. Oblivious of the reality on the ground, many of us hit…

Lifestyle June 17, 2017

Safaricom Increases SKIZA Earnings For Kenyan Musicians By 36%

Kenyan musicians have now something to smile about as Telco giant Safaricom (NSE: SCOM) announced a 36% increase in the amount they will earn for music sold through the SKIZA music platform. Musicians will now…

Technology, Youth June 28, 2016

Still Wondering What Safaricom Blaze Is All About?

Safaricom is known to launch various products that end up being a big hit in the market and this time round, BLAZE is the newest of the product which targets the youths of between 10-…