Kenyan Brands - Kendesk Digital

Startups July 8, 2022

Kenyan Startups That Have Raised About Ksh5.8 Billion in Funding In The Last Year.

The Kenyan startup scene is flourishing as reports suggest that about 20 startups have raised around Ksh5.8 billion worth in funding. This is according to Disrupt Africa’s annual African Tech Startups Funding Report which captured…

Customer Service October 8, 2021

Customer Service Week: How The Customer Service Landscape Is Taking Shape Amid COVID-19 In Kenya.

As we come to the end of Customer Service Week, we can all agree that a lot has changed in the industry over the pandemic period. Businesses all over the world are experiencing some sort…

Customer Service August 1, 2019

Shopping At Kilimall Is Now A Plague To Be Avoided

Kilimall is one of the most popular online store in Kenya and East Africa. The online shopping mall was established in 2014. And since then they have been carring out online transactions through out the…

Customer Service, Social Media November 2, 2015

Kenyan Brands Embracing Social Customer Care

Kenyan companies are increasingly taking to social media platforms to address customer care concerns and promote their corporate social responsibility projects.With rapidly expanding internet access, there is now a critical mass of Kenyan consumers who…