Customer Support - Kendesk Digital

Business, Customer Service September 5, 2018

Leads ChatBot Kenya is Working Towards a Solution for Poor Customer Support in the Country

Kenyan customer service has acquired a bad rep over the years. Bad customer service especially when it comes to customer support is a norm in country. Kenyans have fervently expressed their displeasure at poor customer…

Customer Service June 8, 2018

Customer Service Practices to Ensure high Customer Retention for Your Business in 2018

In our current cut- throat business world, ensuring high customer retention is the only sure way of growing sales and profitability for your company. The best means to retain existing customers and to ensure impeccable…

Customer Service October 7, 2017

Customer Service Week: The Evolution Of Customer Support

It was just the other day that customer support only included phone calls and talking to customers with a smile on your face. Now customer support includes a wide range of activities, including helping the…