COVID-19 - Kendesk Digital

Customer Service October 8, 2021

Customer Service Week: How The Customer Service Landscape Is Taking Shape Amid COVID-19 In Kenya.

As we come to the end of Customer Service Week, we can all agree that a lot has changed in the industry over the pandemic period. Businesses all over the world are experiencing some sort…

COVID-19, Social Media January 26, 2021

COVID-19 Coverage by the Media and its Effects on Human Behavior

News of the COVID-19 outbreak spread worldwide in a dangerously fast pace due to the swift advancement in technology and communication platforms. Due to the variability and vastness in different media types, the media played…

Social Media July 24, 2020

Being Factual Amidst Fake News and Violation of Digital Rights and Media Freedoms

In the recent past, the channels through which we receive news and information have evolved; from print and broadcast to digital channels now dominating the scene. We always look forward to receiving factual news from…

Technology May 6, 2020

Liquid Telecom Provides a Boost to Remote Learning at Kibabii Virtual School Amidst Covid-19 Pandemic

Liquid Telecom has connected Kibabii virtual school in Bungoma County to its high capacity fibre network with the latest digital and collaboration tools to enhance remote learning during the COVID-19 pandemic. As schools in Kenya…

Social Media April 8, 2020

How Social Media Has Shaped The Spread Of COVID-19 Information and Misinformation.

Social media has become an essential tool in our lives, especially now that we cannot go round visiting friends and hanging out outside. Social media has managed to keep us sane while keeping us well…

Business April 4, 2020

Standard Chartered commits USD1 billion to finance companies helping to tackle Covid-19

Standard Chartered announced that it will commit USD1 billion of financing for companies that provide goods and services to help the fight against Covid-19, and those planning the switch into making products that are in…

Business, Technology March 23, 2020

SEO Tips To Keep You Above The Niche During This COVID-19 Pandemic.

With everything that is happening around the world, finding the right approach to get your business in front of the right audience is crucially important. The COVID-19 pandemic has really hit the world and has…