Kendesk Digital – Page 3 – Technology Trends & Reviews

Customer Service, Technology September 7, 2022

Challenges Technology Has Presented To Customer Relations In Kenya

The customer loyalty and retention field has been changing rapidly and is most likely to accelerate within the next few years. These changes have made companies change their outlook on customer relations and now view…

Startups, Technology August 18, 2022

B2B Travel Tech Startup Tripesa Secures Funding to Digitize Tourism MSMEs in Africa

B2B travel tech startup Tripesa has closed a pre seed round with participation from Eric Osiakwan, Future Africa, Consonance Investment Managers and LTNT Investments to support the company’s go to market in Uganda and Kenya before expanding…

Apps, Technology August 16, 2022

The Making of a Smart Home – From the Living Room to the Kitchen

Today, millions of Kenyans are connected to the internet. The communications authority of Kenya sector statistics reports ending March 2022 shows that current internet subscriptions stand at 46.5 million. With these high internet connections, more…

Business August 16, 2022

Standard Chartered Bank Kenya Half Year 2022 Results

Standard Chartered Bank Kenya Limited has released its results for the six-month period ended 30 June 2022. Kariuki Ngari, Chief Executive Officer, said: “We have delivered a strong set of results for the first half…

Business August 13, 2022

Virtual Pay International Obtains License From Central Bank Of Kenya

Virtual Pay International Limited is pleased to announce that it has been granted authorization as a Payment Service Provider (PSP) to carry out Payment Gateway Services in compliance with the National Payment System (NPS) Act, 2011,…

Gadgets, Technology August 8, 2022

List of LG products that can be controlled and monitored via a mobile App

As many people embrace digital lifestyles, many have welcomed the idea of smart homes with different technologies and smart home appliances running their every day lives. As of May 2022, the total app downloads globally…

Startups, Technology, Youth July 27, 2022

Tree Planting Website Emerges Winner of Season 3 of Game of Learners Competition

The third season of Microsoft’s Game of Learners has come to an end and we finally get to know the winner after a rigorous selection process. A student’s innovation featuring a website that encourages the…

Business July 18, 2022

Airtel and Telkom Customers Can Make Payments Directly into Safaricom’s M-PESA Pay Bill Numbers

Kenya’s mobile network operators: Telkom, Safaricom, and Airtel, have announced that Kenyans can now make direct mobile money payments to an M-PESA Pay Bill Number from any network. This move follows the telcos’ announcement in…

Lifestyle, Social Issues, Youth July 13, 2022

Why Kenyan Youths Need To Vote On August 8th.

I am tired of hearing Kenyan youths constantly say that they are not going to vote in this coming election. It is not only tiring but it makes me sick to my stomach to think…

Business, Technology July 12, 2022

Telkom Completes First Phase of Mobile 4G/LTE Network Expansion at the Coast and Lower Eastern Regions

Technology company Telkom has completed the Coast and Lower Eastern phase of its countrywide Mobile 4G/LTE Network expansion, covering Mombasa, Kilifi, Kwale, Lamu, and Taita/Taveta, as well as Makueni, Machakos, Kitui, and Kajiado Counties. This…

Startups July 8, 2022

Kenyan Startups That Have Raised About Ksh5.8 Billion in Funding In The Last Year.

The Kenyan startup scene is flourishing as reports suggest that about 20 startups have raised around Ksh5.8 billion worth in funding. This is according to Disrupt Africa’s annual African Tech Startups Funding Report which captured…

Startups June 21, 2022

5 Kenyan Startups In The Fintech Industry

With technology at its finest form yet, having a fully functional financial technology (FinTech) industry is a must-have for any nation. The industry is actually considered to be one of the most sort out industries…

Business, Startups, Technology June 20, 2022

Kenyan Digital Insurance Platform mTek Secures $3 Million Investment

On the heels of a recent $1.50 million (KSh 170 million) investment which helped to unlock for Kenyan citizens greater, real-time access to health insurance, plus other general insurance products, Kenyan insurtech and digital insurance…