Social Media - Kendesk Digital

Social Media October 16, 2021

MARK-UP KENYA and SEMABOX partner to launch Agri-business podcast series ‘Mazao Talks’

Podcasts are gaining popularity in Kenya as many organizations and individuals continue to tap into this type of media. We had initially compiled a list of top podcasts produced by Kenyans, and we are happy…

Customer Service, Social Media October 1, 2021

Social Media For Customer Advocacy

Have you ever noticed that when you talk about a restaurant you recently visited, everyone around the office is all ears? Or that when your friend upgrades his/her phone, you want to know all about…

Social Media September 9, 2021

Building Your Personal Brand with Social Media

Do you want to stand out from the rest of the crowd? Social media is a great way to develop a personal identity, establish a reputation and stand out in your industry. Now, because of…

Customer Service, Social Media July 14, 2021

7 Reasons Why You Need a Social Media Management Tool

Companies and people are taking to Google to find the best “social media management tools” to help them keep up. Do consumers understand the actual point of social media tools and how can they help…

Social Media July 13, 2021

5 Ways to Improve Your Blog Writing Skills

Blog writing can be a daunting task to some but a breeze to others. Writer’s block is very common, and many bloggers can attest to struggling to write at some point. Are you a blog…

Social Media June 3, 2021

Selling in the Pandemic Era, Part One: How to Develop an Ecommerce Marketing Strategy

The pandemic period is a time that will go down in history as a tumultuous time of change we all needed to adapt to. The great scientist, Albert Einstein, reminds us that, “The measure of…

Social Media February 23, 2021

10 Content Ideas to Spruce Up Your Social Media

Different brands are joining social media everyday, as they have come to the realization that that is where the customer is. However, as many of them join this fast-moving media, some of them lack the…

Business, Social Media January 28, 2021

Standard Chartered Bank Recognized as the Best Overall Digital Bank in Kenya

Standard Chartered Bank has been named the best overall bank 2020 in Kenya by the recently released Kenya Bankers Association 2020 Customer Service Survey. The survey done by the association had over 15,000 respondents, including…

COVID-19, Social Media January 26, 2021

COVID-19 Coverage by the Media and its Effects on Human Behavior

News of the COVID-19 outbreak spread worldwide in a dangerously fast pace due to the swift advancement in technology and communication platforms. Due to the variability and vastness in different media types, the media played…

Social Media December 14, 2020

Social Media Management and Support: A case of Kenyan E-commerce Sites

A few weeks ago I wrote a blog on the top 5 e-commerce sites in Kenya. And that blog received a mix of reactions from you guys. Some of you agreed with me while some…

Social Media October 28, 2020

Nokia 8.3 5G now Available in Kenya

HMD Global, the home of Nokia phones, has announced the availability of Nokia 8.3 5G in Kenya. Nokia 8.3 5G is available on sale in Kenya starting 27th October and comes in Polar Night color,…

Social Media September 30, 2020

Amazing Social Media Content Ideas For Banks.

Following the bank you bank with on social media has become the best possible thing to do nowadays as social media has become an avenue where individuals can be both professional and playful. Long gone…

Must Reads, Social Media September 3, 2020

Top Podcasts Produced By Kenyans

I have never been a podcast kinda girl for the longest time. To me, it always sounded like another bujee thing that only influencers and Instagram rich kids could listen to. But little did I…