Vallary Mwenesi, Author at Kendesk Digital

Customer Service October 7, 2017

Customer Service Week: The Evolution Of Customer Support

It was just the other day that customer support only included phone calls and talking to customers with a smile on your face. Now customer support includes a wide range of activities, including helping the…

Lifestyle June 17, 2017

Safaricom Increases SKIZA Earnings For Kenyan Musicians By 36%

Kenyan musicians have now something to smile about as Telco giant Safaricom (NSE: SCOM) announced a 36% increase in the amount they will earn for music sold through the SKIZA music platform. Musicians will now…

Apps, Technology February 26, 2017

Equitel To Reward Subscribers With A 100% Bonus Data

Equitel, Equity Bank Group Limited’s mobile banking service today launched the double data promotion that will see its subscribers browse longer and get rewarded for every top up beginning today. Equitel users will be rewarded…

Business July 23, 2016

Challenges Small Businesses Face In Kenya

Kenya has many small businesses which are in fact a source of employment for many Kenyans and contribute to almost 90% of the GDP. Every business, large or small is bound to facing challenges such…

Lifestyle, Must Reads May 4, 2016

Kenyans

It’s so bad when Kenyans want to set their lifestyle according to their political views. Once upon a time Ruto supported Raila. When Raila and Uhuru meet, they shake hands and call each other brothers….

Must Reads, Social Media, Youth May 3, 2016

Social Media Impact On Children

It’s so unfortunate that a young pretty productive girl killed herself because of a Facebook rich tycoon. This is among many incidences that occur on a daily basis where through social media girls are lured…

Lifestyle, Must Reads April 26, 2016

Will The Resetting Of National Exams Guarantee Credibility?

According to the recently ended retreat by the new KNEC officials in Naivasha, the new KNEC body will set new exams to curb the exam cheating menace experienced last year. The body is preparing to…

Must Reads, Social Media, Technology February 5, 2016

Latest From the Social Media Scene

Social Media is changing as the demand for more features is on the rise. Here’s the latest from the world of social media, including Facebook’s ‘dislike’ buttons and its latest competition from a new app….

Lifestyle December 15, 2015

Eurobond: Who’s Playing Who?

Is this a game of blame? Who is to blame for the Eurobond saga? The prosecutor becomes the prosecuted. It’s funny how things unveil themselves. But yet we can only open our eyes wide and…

Lifestyle, Social Media December 11, 2015

4 Marketing Tactics for Appealing to Generation Z

The generation just now graduating high school is similar to but distinct from their millennial older siblings. Source: 4 Marketing Tactics for Appealing to Generation Z

Social Media November 27, 2015

Social Media; A Distraction For Kenyan Youth

Social media even with its good, that majority know of, comes a massive bad side:On the pro side is the easy access to family, long lost friends and loved ones who live far away. On…

Kendesk Digital

Technology Trends & Reviews

Articles by Vallary Mwenesi