WHY CALL-BACKS?

It’s probably safe to say that at some point, you’ve abandoned a call when faced with an excessive hold time – I certainly have. Customer waiting is inevitable.  Customers wait in line at the grocery…



Kenya: No Honour Among Thieves

We all woke up these past few days to the words NYS SCANDAL, Waiguru and Kabura the Millionaire Hairdresser. Even ordinary mwananchi can use the word affidavit in their daily conversations but everyone is wondering,…