Customer Service




Great Customer Service Experience = $

Everyone at one point has had a customer service experience that either left them happy or disappointed. Criticism due to poor customer service is usually a bitter pill to swallow but today with the increase…









WHY CALL-BACKS?

It’s probably safe to say that at some point, you’ve abandoned a call when faced with an excessive hold time – I certainly have. Customer waiting is inevitable.  Customers wait in line at the grocery…